-Annulation policy: Annulation is possible (100% reimbursement) until 1 week before the training or start of the project/service. In case of annulation less than 1 week before start of the project/service, no reimbursement is possible.

-Open trainings: minimum number of participants: In case there are too few participants registered for an open training, the training can be postponed or canceled. Participants will be notified 1 week before the start of the training. In case of cancellation there will be a reimbursement of the registration fee.